Support request

Current students can ask for academic or enrolment help.

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We aim to reply within one business day. You can also call 1300 100 284.

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Your full name, the course or workshop, and your USI if you have one. If the request is about a certificate, include the certificate number.

Verify a certificate firstUSI help

Handbook and appeals

Formal complaints and appeals use the Student Handbook process. Use this form for access issues and course questions; use the handbook path when you need a recorded complaint.

Student HandbookFAQs

Still choosing a course?

Support is for enrolled or enrolling students. If you are deciding between security, first aid or a funded pathway, start with an information session or a funding enquiry.

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