Support request
Current students can ask for academic or enrolment help.
Send the request
Have these details ready
Your full name, the course or workshop, and your USI if you have one. If the request is about a certificate, include the certificate number.
Handbook and appeals
Formal complaints and appeals use the Student Handbook process. Use this form for access issues and course questions; use the handbook path when you need a recorded complaint.
Still choosing a course?
Support is for enrolled or enrolling students. If you are deciding between security, first aid or a funded pathway, start with an information session or a funding enquiry.